Monstera Subpinnata #1 USA SELLER

Rooted and growing, exact plant buyer will receive.

SLF Tropics

Due to the nature of plants as a product, returns on orders are just not possible unless the wrong product was shipped or other circumstances within our control.

As temperatures cool, we do offer heat packs! Heat packs include insulated shipping methods. We highly recommend express shipping in winter. Temperature damage will not be refunded on shipments not shipped express.

If there are concerns about your order after arrival, please send us a message within 24 hours after receipt. We highly recommend that all plants shipped in a pot are allowed to rest in that pot for 1 to 2 weeks after shipping so that the plant does not experience two stressors at once. If the plant is removed from this pot, it will no not be eligible for any return or refund, as the plant will be under too much stress to ship back. IF for any reason you feel the plant does need to be removed, please let us know what is going on prior to unpotting the plant!

We work hard to pack your orders with love, and to ship the way we would want to receive them. But, we understand that things happen in transit that are beyond our control. We are not responsible for damages due to shipping delays, incorrect addresses on your payment method, temperatures during shipping, loss, or stress to plants that resulted from being shipped.